Shadow IT refers to information technology systems deployed by individuals or entire departments within a large-scale organisation that are outside of the ownership of the IT department. These systems are often sought to overcome the shortcomings of the central IT system and can have very real data security and compliance implications alongside their impact on discovery.
The Covid-19 Pandemic has impacted every area of business for the past two years, some more than others. One area that has seen a monumental shift since 2019 is the variety of technologies used in everyday business life. The unprecedented adoption of video platforms such as Teams, Zoom and Google Meets as well as short messaging platforms like Whatsapp for business purposes has led to increasingly diverse filetypes and kinds of data needing to be collected for review, in much higher quantities than previously found.